1. Cancellation Policy

You can cancel your order within 24 hours of placing it, provided it has not already been shipped. To cancel, please contact our customer support team with your order details.

2. Refund Policy

We offer refunds on products that are received in a damaged or defective condition. If you receive a damaged product, please report it to us within 7 days of delivery.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Non-Refundable Items

Certain items, such as perishable goods (food, flowers) and personal care items, are not eligible for return or refund unless they arrive damaged or defective.

4. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at support{{ strtolower(config('app.name')) }}.com.